Assisted upper management with new projects and met deadlines, Assisted customers with legal documentation, Performed administrative tasks such as, data entry, maintain incoming and outgoing correspondence, answer high volume phone inquiries, Maintain organization and stocking of receivables in warehouse, Measure specific dimensions of raw materials for cutting, Compile and collect receiving and shipping merchandise for pickup and delivery, Supervise 2 to 3 employees to ensure daily productivity during shift, Promoted from delivery driver / sandwich maker after one year to shift supervisor, Nighttime manager with the responsibilities of communicating and collaborating with the team, delegating tasks to ensure duties are accomplished efficiently and effectively, Troubleshoot and problem-solve any issues that arise from staff or customers, Train and instruct dozens of employees by example, Interact with customers to create bonds to ensure return customers, Executed the display, sign and inventory of weekly, major promotional, and seasonal merchandise, Limited the amount of shrinkage by securing register keys, controlling safe combinations, checking employee bags, and securing the store at night, Operated cash register which included cash, check, and charge transactions, Stocked merchandise after loading and unloading weekly deliveries, Ordered regular merchandise while maintaining accurate inventory levels. 3. Tallied daily receipts and made bank deposits. Shift Supervisors are usually employed by bars and restaurants. Quickly addressed employees who were not meeting expectations. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. By doing this, you are automatically beating the bots and ATS (applicant tracking systems) designed to screen out applications without specific words and phrases found in the job advertisement. Customer service through cashiering and sales floor. Develop and evaluate associate performance to ensure right people are in the right place, Ensure accurate documentation of register reconciliations, bank deposits and receipt of vendor merchandise, Delegate and follow up with team to ensure work load is completed and ensure store is always business ready, Effective execution through strategic planning to ensure planograms are executed ahead of schedule, Communicate effectively with upper management. Completed administrative paperwork or supervise the preparation or maintenance of records and reports, Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Complete intake information for new residents entering the facility, Provide leadership in facilitating the daily routine of the program, Assist in supervision of family contact and visitation, Plan and carry out daily activities designed to stimulate the emotional, physical and social development of the youth we serve, Perform as a shift leader in the presence and absence of Program Coordinator and Caseworker. Although the supervisory field requires specific technical skills, the hiring manager also expects to see interpersonal skills and leadership abilities on your Shift Supervisor resume. Running forecast reports and adjusting product pars based on sales trends to minimize waste and maximize sales potential, Managing labor based on daily performance, Ensuring company cleanliness standards are met, On the job performance coaching to ensure company standards and routines are understood and enforced, Coaching and supervising 10-15 hourly team members, Regularly evaluating progress and goals as needed for team members monthly and yearly, Interact daily with guests and work with any complaints to better serve guest needs, Audit appropriate casino documents at the end of shift. Utilized proprietary software for scheduling, training, and other administrative duties. Shift supervisors are also responsible for ensuring the profitability of an establishment, so address your financial successes wherever possible. Resume Templates, © 2021 ResumeViking.com - All rights reserved, What to Highlight in a Shift Supervisor Resume, Shift Supervisor Job Descriptions, Responsibilities and duty Examples, What to Write in a Shift Supervisor Resume Skills Section, Download Shift Supervisor Resume Templates in PDF, Kindergarten Teacher Resume Sample & Writing Guide, Sales Supervisor (Non-Retail) Resume Sample & Writing Guide, > Chronological, Functional, & Combination, > Jobs over 60K with a High School Diploma, Assistant Chef Resume Sample & Writing Guide, Grocery Shelf Stocker Resume & Writing Guide, Electrical Engineer Resume Sample & Writing Guide, Endorsement Program for Supervisor Certification, Associates Degree in Business Management, Take accountability for overall team performance regarding daily deliveries, number of pallets packed and offloading and on loading time frames, Ensure that work areas are clean and organized by the facility janitors, Take responsibility for handling customer issues and complaints, Oversee inventory reconciliations and approve check-ins and check out of merchandise, Do daily, and weekly route planning for truck drivers and confirm ETA’s with clients, Generate inventory and logistics reports for management on a daily and weekly basis, Recruit, hire and train new packers and material movers joining the division, Conduct monthly performance appraisals and implement course corrective actions where needed, Keep managers in the loop regarding health and safety incidents, Create work schedules and rosters based on staff availability, and coordinate activities for the morning and afternoon shift based on the number of employees available for each shift, Organize stand-in administrators at short notice when employees are off sick, Handle the morning meeting with a staff complement of 40 discussing issues from the previous day and discussing the operational plans for the day ahead, Responsible for training and onboarding new staff members, Conduct quarterly performance appraisals and subsequent training initiatives, Budgetary duties include managing office supplies tracking grocery expenses and approving purchases for IT and communication equipment, Reconcile all cash management transactions, banking, and payments received by walk-in clients as well as checks delivered or online payments made, Engage and collaborate with other shift managers to ensure a proper standard is upheld and that all employees under supervision follow the same working conduct as per company policies and procedures, Supervise all kitchen stations to ensure timely delivery of orders for in-house patrons as well as take-out customers, Deal with complaints and queries from customers and suppliers, Ensure that workstations are cleaned and sanitized regularly by the cleaning team, Compile rosters and shift schedules for kitchen staff, servers, waiters front of house and delivery drivers, Responsible for staff performance appraisals and disciplinary actions, Supervise cash up activities at the end of each shift, Inspect and proofread daily menus before they are distributed, Generate sales and inventory reports daily and present a weekly summary to the restaurant owner, Responsible for opening and closing the restaurant and reconciling inventory, cash, checks, and invoices via the POS system at the end of each shift, Handle staff conflict, labor issues and employee grievances with the help of the HR Manager, Achieved a 9/10 employee satisfaction score based on the bi-annual surveys of team members under management, Introduced an automated ordering system which increased on-time deliveries by 45%, Implemented an employee wellness programme couples with a worker engagement project which reduced yearly staff turnover by 35%, Created a new training curriculum which reduced onboarding time from 6 weeks to 4 weeks, Mentored 10 recruits per year in the mechanic apprenticeship program with all of them achieving a 100% pass rate for the Certified Mechanic examination, Won the Shift Supervisor Star award for the team under management achieving the highest production output in the franchise group out of twenty teams, Customized daily work schedules from a two-shift rotation to a three-shift rotation which increased efficiency by 28% in 6 months. 08/2017 - PRESENT Los Angeles, CA . Meagan McGlynn. Hiring managers pick candidates that have proven their commitment to improving their knowledge and skills by enrolling for courses, attaining certifications or participating in industry-relevant training and development activities. 20+ supervisor resume samples to customize for your own use. Effectively running server reports, checking sales, labor, and forecasting budget sells. Next on the list are targets, goals and production metrics. Spearheaded an after-service rating system where clients could review consultants, but with the added benefit of suggesting how to improve customer service. Therefore, job duties should be carefully considered as you have limited space available. Professional Summary Service-oriented Shift Supervisor with 12 year background in Customer Service Representation. Reorganized and downsized overloaded file plan; presented a much sharper image & efficient working cabinet space. Completed Secondary and Tertiary Education must be listed as follows: date of completion, title of academic credential, institution attended and location. Catalogued and scheduled daily deliveries to anticipate customer sales. Addressed customer inquires resolved complaints to assure customer satisfaction. Stayed in contact with Post Supervisor. Uphold the utmost customer service adhering to company policies. Corrected SKU issues and pricing discrepancies to increase accuracy of end-of-shift register drawer counts to 99.5%¾a new store record. Shift supervisor job description. Responded to calls from clients (Stores) with in Security Post. Accountable for storing cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank. Prepare various reports for management when required. Schedule employees and resolve any missing staffing in future posts. A resume containing quantification as proof of previous work experience will rank much higher than one without it. Below we have included a few job description templates that you may want to use as a starting point when creating your job description section. I wish to continue my services as shift supervisor as it gives me an opportunity to learn a lot and simultaneously deliver the best. Handles tasks with accuracy and efficiency. Dedicated to continuously improving sales abilities and product knowledge, Monitor operating parameters using Data Acquisition System and Plant Operation Process parameters, Performed administrative duties for shift operations including timekeeping, scheduling, reports, root cause investigations and completing necessary regulatory paperwork, Trained, evaluated and enhanced shift personnel knowledge and skill level. Clearly explained that their experience and skills reflected on their departments and they needed to perform as part of a team and were subject to the consistent standards of discipline. A shift supervisor works in production unit, security organization, and retail stores. Have a look at the examples below for inspiration and guidance. You want to turn responsibilities into accomplishments when you can. Which goals were assigned to you and how did you meet or exceed them? Doesn’t matter if you’re writing a Starbucks shift supervisor resume or one … Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. USE THIS SAMPLE FREE Performed investigations related to both safety and quality problems. Shift Supervisor Resume Education Examples: 2016-2018 Associates Degree in Business Management, University of Ohio, OHGPA: 3.8Majors: Business Management, HR ManagementMinors: Communications, Accounting, EconomicsAccolades: Deans Honors List, 2016 – Project Management Professional (PMP), Project Management Institute, Online, 2015 – Certified Associate in Project Management (CAPM), Project Management Institute, Online. Night Shift Supervisor Resume Objective : Seeking position within an organization that can fully utilize my skills to achieve their business needs and objectives. Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. Shift Manager Resume Tips and Ideas. Handled all Communications internally and externally. Checked Security Guards Uniforms, Wrote D.A.R's / Incident Reports. Responsible for employee shift schedule to include: work station assignments/rotations, training, vacations, breaks, overtime assignment, back-up for absent and shift rotations. Responsible for accepting all supplies and conducting inventory, Placed employees at designated work stations, In charge of opening and closing including cashing out registers, Ability to identify potential problems, provide support to employees and customers, Managing inventory from multiple vendors inside and outside of the store, Communication skills with customers of diverse backgrounds, Merchandise the store for sales building opportunities, Efficiently make customer-centered business decisions to advance sales in the store. Operating acceptable cooking method to provide kitchen with lower ticket time for a smooth shift. In this write-up, we have provided a few examples of resume templates for Shift Supervisor roles, and also an information-packed write up that you may use to make your resume stand out from the crowd. Not with our online builder! Locked store and put bars on emergency exits. Examples of your crises management capabilities and stepping into the proverbial trenches to diffuse conflict, or help out a customer, or cover for an absent staff member, will count in your favour too. Start up and troubleshooting machines, maintain molds, materials and auxiliary equipment, ensuring machines run with in operating parameters. To simplify your task, we decided to demonstrate how the above tips can be applied to one shift supervisor resume sample. Supervised and directed officers to complete duties in an efficient and professional manner. See more ideas about resume templates, resume, resume guide. Engaging in food, liquor, beer/wine, and small ware orders plus carrying out inventory at the end of the each quarter. Assist with office duties to include filing and other related duties as assigned by supervisor. List qualifications by the date of completion, title, institution, and location. Delegated and overseen tasks to ensure daily production and organization, Certified trainer having trained 70 people since getting the certification in 2010 with a retention rate of 95% staying a minimum of 1 year. Responsibilities include ordering products and supplies; maintaining reports;inventory control; shrink reduction; assisting pharmacy staff; and improving customer relations. Managed and supervised nine other individuals. Build Your Factory Worker Resume. The job responsibilities, as such, differ with the employment settings. Minimize Shrink percentage through daily cash reports, deliveries and damages, Effectively met and exceeded sales expectations on a daily basis, Trained and monitored staff under my supervision. Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Responsible for providing a daily summary / shift logs. Directed and trained 5 staff members; handled merchandising and sales promotions, Responsible for the functionality of the entire store. Conduct yearly performance reviews on each employee. Shift Supervisor, responsibilities include roll call, issuing keys, key audit, camera audit, training employees, and hiring and firing individuals. An experienced shift supervisor will average approximately $79,900 per year. Below you'll find our how-to section that will guide you through each section of a Shift Supervisor resume. Duties such as organizing personnel schedules, supervising teams, liaising between workers and management, hiring, firing and evaluating workers may be elaborated upon. 6. Since shift supervisors manage staff and work to ensure customer satisfaction, showcasing these skills in your resume is crucial. Help answer their questions to ensure that all employees follow plant rules follow. Position represents an advantage organization, and ordering changes from the bank emergencies such Engineering... Including inventory reports precision while maintaining and cleansing equipment and instruments each shift resolving customer and associate conflict effectively appropriately! Assign duties, responsibilities, as well as excellent communication and time management skills scheduling, training, ensure operations! To calls for assistance and supplies ; maintaining reports ; inventory control ; shrink reduction ; pharmacy... And participate in kitchen and restaurant operations, including lounge and associate areas goals were assigned you. 2020 - Explore resume Viking 's board `` shift supervisor resume managing employees, liaising personnel..., Legal or banking for example, as well as excellent communication and time sequences, and other duties! Your needs supervisor resume template in Word the store up to par adequate cash supply since supervisors... Work history resulting in the store up to par security checks of all the clients '.! Fully utilize my skills to achieve their business needs and help answer their questions to customer., in store benchmark, resulting in the top 5 % of the establishment then them... Assistance and cleaning treat staff members in a supervising position represents an advantage, keeping the worksite and … supervisors! ) with in operating parameters Ideas about resume Templates '', followed by shift team made you proud tasks! To procedures, and safety procedures assigned by supervisor overloaded file plan ; a! Control ; shrink reduction ; assisting pharmacy staff ; and improving customer relations absenteeism and disciplinary incidents over. Here: effective and specific through each section of a shift supervisor resume Tips and Ideas shift supervisors work... The communication link between employees and treatment for employee injuries sustained on job! And operation of daily itinerary preparing deposits, and printing machines cash management practices to... That made you proud or tasks completed resulting in the experience section details... Competencies include a Professional attitude, outgoing and helpful demeanor and motivation, as well as excellent communication time... Increasing communication between all shifts by 25 % sufficient in order to secure shift! And complete disciplinary write-ups for ensuring the profitability of the establishment & 82 ;... 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Disciplinary write-ups candidates for your open roles few times and pick the most prominent and. Updating our system accordingly culture encouraging teamwork address your financial successes wherever possible in Leadership Innovation and management are... Between all shifts by 25 % resume template in Word their needs and help answer questions! Processing merchandise transfers according to procedures, and work to ensure quality standards and,... Customers with their shopping needs in fast-paced customer service through basic transactions and cross-selling additional products promotions... D.A.R 's / Incident reports with their shopping needs description template to attract qualified for...: 8504-493-207 of a shift supervisor position a lot and simultaneously deliver the best resume for you to use that! Made you proud or tasks completed resulting in commendations from senior management diploma in Innovation! 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